Reach everyone at once. Personally.

One message. Many residents. Zero BCC.

You've probably sent a mass email to your residents before using BCC. It works, but it's messy — some messages land in spam, you can't send SMS, you can't personalize, and you definitely can't see who received it and who didn't.

Modern Management's broadcast tool is purpose-built for property managers. Pick your audience — all residents, all vendors, important contacts, or a custom selection from your contact list. Choose your channel — email or SMS. Write your message, preview it, and send. Each recipient gets an individually-addressed message (never BCC), with optional {{name}} and {{unit}} merge tags that personalize each one.

The whole system is throttled and rate-limited in the background so you don't trigger spam filters or get blocked by carriers. Most broadcasts to 20–50 residents complete in under a minute, and you get a live progress indicator showing exactly how many were sent successfully.

• Audience targeting: residents, vendors, important contacts, or custom selection
• Channel choice: email or SMS — your decision per broadcast
• Per-recipient personalization via {{name}} and {{unit}} variables
• Live preview before send — see exactly what residents will see
• Delivery rate-limiting to avoid carrier throttling
• Full broadcast history with send count and failed count

The people side of your property.

Every broadcast, every rent record, every message in your inbox is tied back to a contact. Modern Management organizes all the people in your property's orbit — residents, vendors, and important contacts (like owners, HOA board members, inspectors) — in a single contact book with rich per-contact context.

For each resident, you can store their unit number, email, phone, lease start and end dates, monthly rent amount, and free-form notes. These fields power everything else — the rent generator reads monthly rent, lease tracking reads end dates, the AI cross-references this data every time you send a command.

Adding contacts one-by-one works fine, but if you're coming from a spreadsheet, the built-in CSV import lets you bring over hundreds of residents in seconds. Map your columns to our fields, click Import, and your entire contact list is ready. The importer is safe — it won't create duplicates, and invalid rows are flagged for your review instead of silently dropped.